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Feline-Friendly Handling

Feline-Friendly Handling

Feline-Friendly Handling

Ilona Rodan, DVM, DABVP (Feline)
Ilona Rodan, DVM, DABVP (Feline)
on behalf of American Association of Feline Practitioners



null FREE
null FREE
Normal Price: FREE FREE


Launch date: 08 Jan 2016

Expiry Date:

Last updated: 02 Feb 2018

Reference: 161798

Exam is embedded in the course
No preview available
No Exam Available

Latest User Comments

Dr Robert Pierce DVM (28 Jan 2018)
Good presentation
Jessica Cardoso (26 Jan 2018)
As a recent Veterinary Technician graduate this course has helped in further understanding why certain actions we do can make cats more fearful or aggressive. It has given me new knowledge on how to better perform venipuncture and restrain for other procedures on fearful cats.
Dr David Loehndorf (24 Jan 2018)
This course is very thorough in addressing how to provide a friendly environment to reduce the fear experienced in cat patients.

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.


As solitary hunters, cats have a heightened fear response to protect themselves from dangers. Unfortunately everything associated with the veterinary visit, from the carrier to the visit, and being reintroduced to the other cats when it comes home can all spell danger to the cat.

Veterinarians and other veterinary professionals can prevent most fear through understanding what cats need. Recognizing how the individual patient reacts to fear (i.e., attempting to hide, run away, or show aggression) and developing handling techniques specific to the different fear responses improves patient outcomes and prevents human injury.


Understanding the cat
and the causes of its fear surrounding the veterinary visit can help us improve the experience for patients, clients, and team members.
General handling principles
are based on the nature of the cat and its need for a sense of control.
The flow of the exam
should be individualized to each cat, based on what is least fearful and painful for that cat. Usually starting with auscultation of heart and lungs is easiest.
Sample collection in the exam room
and with the owner present is easier for cat and owner, as compared to moving the cat to a treatment area. It reduces fear as well as fear-associated aggression that can be caused by moving the cat to a treatment area.
Ilona Rodan, DVM, DABVP (Feline)

Author Information Play Video Bio

Ilona Rodan, DVM, DABVP (Feline)
on behalf of American Association of Feline Practitioners

Dr. Ilona Rodan established the Cat Care Clinic in Madison, Wisconsin in 1987, a Gold Certified Cat Friendly Practice and AAHA hospital. She continues to practice feline medicine and work as the behavior consultant following the practice sale in 2015. Dr. Rodan is ABVP certified in feline practice since 1995. She started a consulting business, Feline-Friendly Consultations, to support veterinary professionals in handling cats to prevent fear and pain, and improving the practice environment and healthcare for cats. She also presents nationally and internationally. Dr. Rodan is also co-editor of the book, Feline Behavioral Health and Welfare, published in August 2015. Dr. Rodan is a past-president and active volunteer of the American Association of Feline Practitioners (AAFP), and has co-chaired a number of guidelines including the AAFP Behavior, Feline-Friendly Handling, Environmental Needs, and the AAHA/AAFP Pain Management Guidelines. In 2005, she was awarded the AVMA Animal Welfare Award for her leadership and contributions to advancing feline welfare.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • AAVSB-Registry of Approved Continuing Education (RACE)
  • 1.50 Hours -
    Exam Attempts: 3
    Exam Pass Rate: 70
    Reference number: 249-19452
  • New York State Board of Veterinary Medical Examiners
  • 1.50 Hours

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:


User Reviews (73)

Go Back
Dr Robert Pierce DVM (28 Jan 2018)
Good presentation
Jessica Cardoso (26 Jan 2018)
As a recent Veterinary Technician graduate this course has helped in further understanding why certain actions we do can make cats more fearful or aggressive. It has given me new knowledge on how to better perform venipuncture and restrain for other procedures on fearful cats.
Dr David Loehndorf (24 Jan 2018)
This course is very thorough in addressing how to provide a friendly environment to reduce the fear experienced in cat patients.
Dr Susan Eigner DVM (15 Jan 2018)
Good information, well-presented, and excellent photos!
sarah macgregor (15 Jan 2018)
very practical and useful information
Melissa Michaud (13 Jan 2018)
Lots of information
Brian Templeton (31 Dec 2017)
Interesting discussion/review of low stress cat handling.
Miss Kaitlin Parson (31 Dec 2017)
That was great!!
Miss Balko Wendy E. (31 Dec 2017)
I enjoyed this webinar- it was very informative. I gained lots of knowledge I can take back to my practice to help my cat clients be less stressed and make it easier on both of us.
Haroutun Aruchyan (30 Dec 2017)
very helpful
Adam Kee (29 Dec 2017)
audio quality is poor, slides don't display most of the things talked about
Stephanie Lidholm (26 Dec 2017)
This course was very helpful since we all deal with quite a few fearful cats. Definitely recommend it
Amber Garner (26 Dec 2017)
Very educational course, practical, helpful videos
Dr Stephani Hautau DVM (23 Dec 2017)
This course offered helpful tips on improving both feline handling and stress levels, as well as tips for clients to try at home to help promote a more contented cat.
Ms Jodi Kublin CVT (21 Dec 2017)
good information
Ms Amanda Spires CVT (13 Nov 2017)
I really enjoyed the session; lots of great ways to improve. Unfortunately, I am unable to finish the Evaluation Stmt and therefore unable to view my certificate because I am unable to edit the mandatory field "License Number."
Ms Stephanie Voelker (6 Nov 2017)
very helpful information
Mrs Crystal Gerarden (6 Nov 2017)
very informative
Miss Sarah Ashauer (31 Oct 2017)
A lot of good techniques to help with fearful cats!
Angie Trapp (19 May 2017)
Great information I learned a lot about fearful cats.
Alana Campbell (16 May 2017)
Awesome! Cannot wait to apply what I learned to feline patients.
Ms candice gallart lvt (14 May 2017)
Very detailed and helpful for practice
Mrs Cheryl Cragg (6 May 2017)
Thank you for having these courses available online.
Dr Andrew Waymire DVM (9 Apr 2017)
The information and presentation were exceptional. There were audio issues around the first 1/3-- I maybe around slide 25?-- that were present in about 4 or 5 slides, where the presenter could not be heard for large portions, but otherwise this was a fantastic course. I also had a concern with one of the questions on the exam-- I may have missed the subtle distinctions, but the question was related to the best way to appraoch the cat. Three of them said "come from behind or the side." One I counted off becaues it said always start from the back and go forward, when in reality we should be flexible and start at the least painful area. The other two were very similar, but one indicated that approaching from the side would make the cat aware of your presence but you would not "be a threat"-- which seemed wrong, because in reality you may be less of a threat but probably not "no threat." The other said to only handle when necessary, which seemed reasonable, although I understand some stroking of the head and neck can be beneficial.
Ms Jennifer Duke (7 Apr 2017)
This was a very useful course. I didn't know there were other ways to calm cats down or how to restrain but not make the cats uncomfortable. This course was informative and went at a nice pace.
kaeley scott (6 Apr 2017)
Mrs Sarah Lodl CVT (3 Apr 2017)
Great information! I would have preferred a faster speed of delivery.
Alexandra Beall (30 Mar 2017)
This is a very good presentation on the least stressful ways to handle a cat that comes into the clinic. I think it could be beneficial to take it a step further and discuss the antagonistic cat that comes into the clinic where the nice approaches have been tried, but that cat is severely opposed to handling.
Britta May (29 Mar 2017)
Mrs Samantha Maietta (29 Mar 2017)
Dr Peggy Miyasaki DVM (21 Mar 2017)
all practitioners need to see this
Ms Emily Peden RVT (28 Feb 2017)
Great information on feline handling
Ms Kristi Williams LVT (28 Feb 2017)
I learned a few better ways to handle a cat and look forward to using them.
Dr Mary Kloer DVM (24 Feb 2017)
Good review of feline friendly handling.
Dr Kendi Horner DVM (24 Feb 2017)
Very helpful, I will be putting some of these tips to good use
Dr Sid Gustafson DVM (19 Feb 2017)
Thank you! Horses and cats share many behavioral traits and handling strategies!
Miss Arica Cayton CVT (15 Feb 2017)
Course was great. Thank you.
Dr Karen Mikols DVM (14 Feb 2017)
very good, helpful
Mrs Amy Short-Jones CVT (8 Feb 2017)
This webinar included many picture examples and great tips to improve our handling of feline patients.
Ms Summer Miner (7 Feb 2017)
Miss Julia Snyder RVT (6 Feb 2017)
I thought it was a very good CE. Covered some of the things I already knew and also gave me ideas to make the practice I work out more feline friendly.
Mrs Miranda Jensen RVT (5 Feb 2017)
This was my first Webinar, and I found it very helpful
Mrs Heather Downes (2 Feb 2017)
A very thorough summary of cat behaviour, and I feel better-equiped to handle cats successfully in the clinic
Mrs Tracy Morante (26 Jan 2017)
I absolutely loved this!
Dr Suzanne Slagel (26 Jan 2017)
Very good & thorough review.
Mrs Hannah Zimmerman (25 Jan 2017)
Very good!!
Dr Mary Cho (24 Jan 2017)
This is a must lecture for a 100% dog person like me. Very detailed information but not boring at all!
Dr Debra Burkholder-Closurdo DVM (22 Jan 2017)
A very thorough review of the subject.
Sarah Grote (22 Jan 2017)
Very useful information.
Ms Leila Mussa RVT (20 Jan 2017)
Great info, a little repetitive on some things
Mrs Carly Kavanagh RVN (20 Jan 2017)
Very Useful E-learning, cat handling/stress/fear often gets overlooked in busy veterinary practices, Great perspective and bigger picture of combining factors causing stress and fear. Recommneded
Dr Robert Wiegert (19 Jan 2017)
Valuable content, helpful tips for daily use.
Dr Dorian Sylvestre DVM, BSC (14 Jan 2017)
excellent course
Dr Rambabu Sambangi DVM (8 Jan 2017)
Good information
Mrs Shauna Behling MA (7 Jan 2017)
Excellent course.
Mrs Mary Esterhammer-Fic (7 Jan 2017)
I got a lot out of this course. I love cats but have never really felt confident with fearful/fractious cats. I have been a tech for a number of years and the vets at my practice are great with cats, but there were a lot of tips in this course that can be very useful to everyone. Thanks! This was well-organized, clear and interesting.
Mrs Jennifer Johnson BSc. RVT (6 Jan 2017)
Quite informative. For those of us that have a natural ability to read and handle cats it is helpful for us to realize and verbalize things that we instinctively knew. It is also a terrific way to introduce vets and technicians that are new to or uncomfortable with feline handling.
Mrs Denise Dobrowolski (6 Jan 2017)
Very interesting and informative.
Dr Michael Fixler (30 Dec 2016)
great course
Mr David Dailey (26 Dec 2016)
Thanks for the course, it was very informative.
Dr Thomas Pasdo (9 Dec 2016)
Good course. Picked up a few helpful hints.
Dr Barbara Fanning DVM (7 Dec 2016)
Very informative but we had difficulty understanding her words. The entire presentation sounded muffled.
Ms Kathleen Smith RvT (5 Dec 2016)
I am newly working with cats and learned quite a few new approaches to cat handling. thanks
Bill Hah (4 Dec 2016)
This topic is very important to a cat patient. It will reduce a lot of stress on the care takers in the cat hospital. It was truly good lectures to take. I learn a lot out of it. Thanks so much.
Ms Kristina Carrick (2 Dec 2016)
I learned some things about handling cats and I will try them at work.
Dr Francesca Griffin DVM (30 Nov 2016)
This course provided numerous tips / suggestions on how to minimize stress when examining cats. Thank you.
Dr Hannah Findlay DVM (28 Nov 2016)
Very helpful.
Mr Geoffrey DeShazer (17 Nov 2016)
This was very informative and helpful to how both Vets, techs and owners can contribute to cat friendly visits to the hospital.
Mrs Lisa Cisler (17 Nov 2016)
Very good information.
Dr Robert Stein DVM (12 Nov 2016)
Really important aspect of practice!
Dr Nile McGhie (6 Nov 2016)
Fantastic goals/standards of care to strive for, can't wait to share with my team!
Ms Kristiana DellaPosta CVT (3 Nov 2016)
if the links posted in slides could be active for automatic redirection to particular information
Dr Ileana Rivera-Mujica (2 Nov 2016)
excellent guide for handling cats


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