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I think I'm right, but the patient thinks I'm wrong

I think I'm right, but the patient thinks I'm wrong

I think I'm right, but the patient thinks I'm wrong

Mrs Carin Brent
Mrs Carin Brent
on behalf of Synapse Dental

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Review:

Launch date: 31 Jul 2017
Expiry Date: 01 Aug 2019

Last updated: 21 Jun 2018

Reference: 184398

This course is no longer available

Exam is embedded in the course
No preview available
No Exam Available

Latest User Comments

Miss Thobekile Shange P (3 Apr 2018)
The course is easy to understand and most important it is very helpful.Such courses should be taken in order to improve our service provision conducts as health care workers.

Thank you
Sophia Van Jaarsveld (20 Dec 2017)
Confusing on question - CHOOSE THE INCORRECT STATEMENT: on take Course no 10 - c reads ....practitioner. This is the incorrect statement, but at TAKE EXAM no 7 B reads ......patient. this is not correct, but a and c are both correct.
Mrs Marthina Strydom (20 Dec 2017)
Enjoyed the course

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

Description

This article discusses the handling of a difficult patient and the importance of proper record keeping.

Objectives

Enabling the reader to deal with patient conflict effectively
Giving the reader communication tools to enable him/her to deal with patient conflict.
Legal requirements w.r.t record keeping
Revision of the legal requirements for record keeping and confidentiality
Mrs Carin Brent

Author Information Play Video Bio

Mrs Carin Brent
on behalf of Synapse Dental

Carin is a qualified oral hygienist with more than thirty years of clinical experience and is passionate about sharing relative, evidence-based information in reader-friendly format.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • Oral Hygienists Association of South Africa (OHASA)
  • 0.25 Units

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:

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User Reviews (3)

Go Back
Miss Thobekile Shange P (3 Apr 2018)
The course is easy to understand and most important it is very helpful.Such courses should be taken in order to improve our service provision conducts as health care workers. Thank you
Sophia Van Jaarsveld (20 Dec 2017)
Confusing on question - CHOOSE THE INCORRECT STATEMENT: on take Course no 10 - c reads ....practitioner. This is the incorrect statement, but at TAKE EXAM no 7 B reads ......patient. this is not correct, but a and c are both correct.
Mrs Marthina Strydom (20 Dec 2017)
Enjoyed the course

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