Saving changes...

Done

Error

Verbal Skills Matter - What Patients Want: Whiter Teeth, Fresher Breath

Verbal Skills Matter - What Patients Want: Whiter Teeth, Fresher Breath

Verbal Skills Matter - What Patients Want: Whiter Teeth, Fresher Breath

Rhonda Savage, D.D.S.
Rhonda Savage, D.D.S.
on behalf of Discus Dental, Inc. (Philips Oral Healthcare)

FREE
FREE
FREE

FREE
FREE
FREE

null FREE
FREE
FREE
null FREE
FREE
FREE
Normal Price: FREE FREE

Review:

Launch date: 09 Mar 2017
Expiry Date:

Last updated: 15 Aug 2017

Reference: 171054

This course is no longer available

Exam is embedded in the course
No preview available
No Exam Available

Latest User Comments

Dr Rachel Hicks (15 Aug 2017)
Great class

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

Description

You might say, "But patients in the economy aren't accepting whitening as an option!" True, not all patients have the same capacity to spend money on elective procedures. However, whether you work with Zoom, or another system, you'll find that the discussion opens the doors for conversation. Your team needs to be knowledgeable and able to talk about the pro's and con's of each system with the patient.

If you would like to do more cosmetic dentistry (including replacing amalgams or stained composites) and your team is enthusiastic about the whitening process, your patient will benefit. When the staff discusses whitening with my patients, my production and collection go up. Patients listen to team members differently. We know that times have changed in the dentistry. However, improved dental technology can help your patients maintain their health, and what patients still want, if they can afford it, is whiter teeth and fresher breath.

Objectives

On completion of this course the learner will be able to:
• Deliver an optimal new patient experience
• Understand the importance of verbal skills and creating value
• Become more familiar with whitening options
• Appreciate the value of the diagnostic protocol
Rhonda Savage, D.D.S.

Author Information Play Video Bio

Rhonda Savage, D.D.S.
on behalf of Discus Dental, Inc. (Philips Oral Healthcare)

Rhonda Savage, DDS is an internationally known author and lecturer. She is owner of Uptown Dental, a principle owner of Savage Dental Marketing, and CEO of Miles Global, an international dental training and consulting firm. She lectures and publishes on women’s health issues, leadership, and business management.

Her credentials are strong. Dr. Savage is a Past President of the Washington State Dental Society, and an Affiliate Faculty Member of the University of Washington School of Dentistry. She is also a member of the Pierre Fauchard Academy, American College of Dentists, and the International College of Dentists.

Her history in the dental practice world is multifaceted. A former dental assistant and front office staff member for 14 years, she understands the dynamics of success in a dental team.

Her understanding of leadership is deep. A dentist in private practice for over 18 years, she knows the demands of quality patient care, leading a winning team and the running a successful business.

Dr. Savage brings a unique energy to her work. A Lieutenant Commander in the Navy during the years of Desert Shield and Desert Storm, she received the Navy Achievement Medal and an Expert Pistol Medal, earning her the nickname of “The Beast”. She’s a “straight shooter”, aiming at the critical issues that dental practices face today.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • American Dental Association Continuing Education Recognition Program ( ADA CERP)
  • 1.00 Credits

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:

null

User Reviews (1)

Go Back
Dr Rachel Hicks (15 Aug 2017)
Great class

Loading...


Saving changes...

Done

Error