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Collecting Your Fee: Legal, Ethical and Practical Considerations

Collecting Your Fee: Legal, Ethical and Practical Considerations

Collecting Your Fee: Legal, Ethical and Practical Considerations

Eric J. Ploumis, DMD, JD
Eric J. Ploumis, DMD, JD
on behalf of Dental Town

$36.00 $ 36.00 $ 36.00

$36.00 $ 36.00 $ 36.00

$ 36.00 $ 36.00 $ 36.00
$ 36.00 $ 36.00 $ 36.00
Normal Price: $36.00 $36.00

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Launch date: 08 Mar 2017
Expiry Date:

Last updated: 08 Mar 2017

Reference: 170281

This course is no longer available

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Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

Description

Money and ethics often conflict. But being effective in collecting what you are owed is not in conflict with being ethical. There is nothing unethical about charging a fair fee, rendering competent services, and collecting your fee. This lecture explores issues that impact on fee collection efforts from legal, practical, and ethical perspectives. The legal nuances associated with fee collections and the process for terminating nonpaying patients from your practice will be discussed. We will divide the lecture into three sections. Section one will deal with the groundwork every office needs to have in place in order to effectively address overdue accounts. This will include the patient information sheet and the patient contract as well as the in-office protocol that needs to be ready before any collection effort is contemplated. Section two will discuss the actual collection effort. We will review the difference between collection letters and collection calls and evaluate the effectiveness of each method. We will go over suggested collection letters, culminating in the definitive collection letter—a patient dismissal letter. We will discuss collection agencies. You will understand what your responsibilities to the patient are as well as the obligations the patient has towards your office. Section three will explore the ethical issues that come to bear in a fee collection effort. Participants will understand that professionalism and ethics requires vigorous and consistent collection efforts.

Objectives

Objectives
Make the office staff aware of the legal, practical and ethical issues that surround efforts to collect overdue accounts Understand federal laws and guidelines as they relate to debt collection Understand how to institute an effective fee-collection effort Understand the ethical issues that impact on fee-collection efforts
Eric J. Ploumis, DMD, JD

Author Information Play Video Bio

Eric J. Ploumis, DMD, JD
on behalf of Dental Town

Dr. Ploumis is an orthodontist, an Associate Clinical Professor of Orthodontics and Risk Management at New York University, and an attorney admitted to practice law in New York and New Jersey. He limits his legal practice to issues surrounding the practice of dentistry with an emphasis on practice transitions, employment issues and defense of allegations of professional misconduct.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • Academy of General Dentistry (PACE)
  • 1.50 Hours

Faculty and Disclosures

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