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Scripting WOW Customer Service

Scripting WOW Customer Service

Scripting WOW Customer Service

Sally McKenzie
Sally McKenzie
on behalf of McKenzie Management

FREE
FREE
FREE

FREE
FREE
FREE

null FREE
FREE
FREE
null FREE
FREE
FREE
Normal Price: FREE FREE

Review:

Launch date: 07 Mar 2017
Expiry Date:

Last updated: 07 Mar 2017

Reference: 169922

This course is no longer available

Exam is embedded in the course
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No Exam Available

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Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

Description

The language we use can have a huge impact on how the patient perceives the practice, the doctor and the service provided. Impressions are formed within seconds from the patient’s first call, to the dental assistant seating the patient, to the hygienist explaining what’s going to happen to the dentist establishing trust.
Learn how to make your first impression be the best it can be and preserving that WOW impression every time. ( disclaimer , ADA CERP Statement )

Objectives

Objectives
The objective of this course is to understand better Scripting WOW Customer Service
Sally McKenzie

Author Information Play Video Bio

Sally McKenzie
on behalf of McKenzie Management

Sally McKenzie is the Owner of McKenzie Management

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • American Dental Association Continuing Education Recognition Program ( ADA CERP)
  • 1.00 Credits

Faculty and Disclosures

Additional Contributors

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Conflicts Declared

Conflicts of Interest declaration by Author:

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