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Solutions Provider Module 4 A1.1.4

Solutions Provider Module 4 A1.1.4

Solutions Provider Module 4 A1.1.4

Dr Andy Toy MMedSci BDS MFGDP(UK)
Dr Andy Toy MMedSci BDS MFGDP(UK)
on behalf of Invisinet

$FREE $ FREE $ FREE

$12.96 $ 12.96 $ 12.96

$ FREE $ FREE $ FREE
$ 12.96 $ 12.96 $ 12.96
Normal Price: FREE $12.96

Review:

Launch date: 29 Oct 2015
Expiry Date:

Last updated: 26 Jun 2018

Reference: 161509

This course is no longer available

Exam is embedded in the course
No preview available
No Exam Available

Latest User Comments

Lindsay Campbell (11 May 2017)
Good information, however prefer to take a test at the end to test my knowledge and understanding.

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

Description

This final module in the Solutions Provider series will show you how to make a simple follow-up call for patients who have already been into the practice, and those who have yet to attend. It will help you deal with positive and negative responses in a polite and professional manner.

The purpose of each call is to ensure the patient has all the information they require - no pushy sales techniques involved! A simple courtesy call is all that is required of you.

Objectives

Understand the purpose of the follow-up call
Learn how to provide a solution for the patient
Know the importance of good record keeping
Dr Andy Toy MMedSci BDS MFGDP(UK)

Author Information Play Video Bio

Dr Andy Toy MMedSci BDS MFGDP(UK)
on behalf of Invisinet

Dr. Andy Toy MMedSci BDS MFGDP(UK), CEO Invisinet Ltd
Andy qualified from University of Bristol in 1980 and has devoted much of his practicing life to all forms of orthodontic treatment. He has been providing Invisalign treatment since 2007 and has treated many hundreds of patients, achieving Platinum status in 2010. He has a Master’s degree in Clinical Education and is also a UK Clinical Lecturer for Invisalign.

He set up Invisinet Ltd with Jane Walker in July 2013 to help practices provide more Invisalign to a high standard of clinical and customer care. They are working with a network of Invisalign practices to help them grow their Invisalign business - focusing on clinical skills, customer service and business support. All the participating practices have seen a significant increase in the case acceptances as a result of the support.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:

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User Reviews (1)

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Lindsay Campbell (11 May 2017)
Good information, however prefer to take a test at the end to test my knowledge and understanding.

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