Saving changes...

Done

Error

Telephone Techniques to Awe and Inspire Your Patients

Telephone Techniques to Awe and Inspire Your Patients

Telephone Techniques to Awe and Inspire Your Patients

Sally McKenzie
Sally McKenzie
on behalf of McKenzie Management

FREE
FREE
FREE

FREE
FREE
FREE

null FREE
FREE
FREE
null FREE
FREE
FREE
Normal Price: FREE FREE

Review:

Launch date: 07 Mar 2017
Expiry Date:

Last updated: 07 Mar 2017

Reference: 169924

This course is no longer available

Exam is embedded in the course
No preview available
No Exam Available

Latest User Comments

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

Description

Telephone scheduling requires skill, professionalism, confidence, and finesse- not necessarily qualities that anyone off the street will just walk in with. Patients cannot hear facial expression. They form a picture of the person answering and an opinion of the professionalism of the practice based exclusively on the quality of that phone conversation.
Upon completion of this webinar, the student will be able to: understand how having a prepared presentation and developing communication objectives contributes positively toward getting the patient into the office. ( disclaimer , ADA CERP Statement )

Objectives

Objectives
The objective of this course is to understand better Telephone Techniques to Awe and Inspire Your Patients
Sally McKenzie

Author Information Play Video Bio

Sally McKenzie
on behalf of McKenzie Management

Sally McKenzie is the Owner of McKenzie Management

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • American Dental Association Continuing Education Recognition Program ( ADA CERP)
  • 1.00 Credits

Faculty and Disclosures

Additional Contributors

null

Conflicts Declared

Conflicts of Interest declaration by Author:

null

User Reviews (0)

Go Back

Loading...


Saving changes...

Done

Error