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Broken Appointments: Protocol and Systems

Broken Appointments: Protocol and Systems

Broken Appointments: Protocol and Systems

Sally McKenzie
Sally McKenzie
on behalf of McKenzie Management

FREE
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FREE

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FREE
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FREE
Normal Price: FREE FREE

Review:

Launch date: 07 Mar 2017
Expiry Date:

Last updated: 10 Apr 2017

Reference: 169920

This course is no longer available

Exam is embedded in the course
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Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

Description

This module will help guide you in establishing a system for your practice to handle broken appointments. Having consulted with practices nationwide for over 25 years, Sally McKenzie, CEO of McKenzie Management, has witnessed first hand the breakdown in customer service caused by a practice not having protocol in place to handle patients who break appointments.

Watch this module and learn how to handle broken appointments and most important -- learn how to PREVENT THEM! ( disclaimer , ADA CERP Statement )

Objectives

Objectives
The objective of this course is to understand better Broken Appointments: Protocol and Systems
Sally McKenzie

Author Information Play Video Bio

Sally McKenzie
on behalf of McKenzie Management

Sally McKenzie is the Owner of McKenzie Management

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • American Dental Association Continuing Education Recognition Program ( ADA CERP)
  • 0.50 Credits

Faculty and Disclosures

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Conflicts of Interest declaration by Author:

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