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Customer Service Skills

Customer Service Skills

Customer Service Skills

MedSafe
MedSafe
on behalf of MedSafe

FREE
FREE
FREE

null FREE
FREE
FREE
null FREE
FREE
FREE
Normal Price: FREE FREE

Review:

Launch date: 01 Jun 2015

Expiry Date:

Last updated: 22 Sep 2017

Reference: 153917

null FREE
FREE
FREE
null FREE
FREE
FREE
Customer Service Skills
Exam is embedded in the course
No Exam Available

Latest User Comments

Mrs Kyleigh Blandford (29 Apr 2017)
Continue to include interesting topics.

Elizabeth Morrow (5 Apr 2017)
This had some very good tips for dealing with unsatisfied customers.
Miss Isabel Lambourne RVN (16 Mar 2017)
Good webinar for all members of staff involved in the practice.

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

Description

This course goes over the “do’s” and “don’ts” of customer service. It explains the top reasons clients leave a company and go to another, how you can avoid this, how employees should respond to upset clients, and the benefits of being a professional employee. This is a must have for all organizations to ensure their employees are projecting quality customer service.

Objectives

Objectives
On completion of this course you should understand:
-The top reasons clients leave a company and go to another, how you can avoid this,
-How employees should respond to upset clients,
- The benefits of being a professional employee. This is a must have for all organizations to ensure their employees are projecting quality customer service.
MedSafe

Author Information Play Video Bio

MedSafe
on behalf of MedSafe

MedSafe is the nation's leading one-stop resource for outsourced accreditation and healthcare compliance solutions. For over 20 years, we have been providing peace of mind to hospital groups, private practices, and their business associates. Our suite of onsite and online services including OSHA, HIPAA, Corporate Compliance and Code Auditing equip your practice with the necessary tools and skills to achieve and maintain regulatory and billing compliance. MedSafe takes a hands-on approach and works directly with your team to uncover issues and define suitable solutions.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:

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User Reviews (9)

Go Back
Mrs Kyleigh Blandford (29 Apr 2017)
Continue to include interesting topics.
Elizabeth Morrow (5 Apr 2017)
This had some very good tips for dealing with unsatisfied customers.
Miss Isabel Lambourne RVN (16 Mar 2017)
Good webinar for all members of staff involved in the practice.
Miss Charlotte Peacock (15 Feb 2017)
It is very important for all employees of a practice, no matter their position, to have knowledge in customer service. This CE is very helpful in increasing that knowledge.
Dr Reanna havenner (15 Feb 2017)
Its used in all types of fields and in life also.
Miss Jenny Williams (10 Feb 2017)
It was fine
Miss Jennifer Biala (7 Feb 2017)
Customer service is very important in all business. Being refreshed on standards yearly is great.
Ms Audrey Bowen (7 Feb 2017)
All staff should be trained in customer care, no matter what position they are hired on for. We have contract with clients and need to try to be as helpful as possible.
Miss Sophie-may Mansfield (15 Dec 2016)
this was good info

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