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Fundamentals of Healthcare Communication

Fundamentals of Healthcare Communication

Fundamentals of Healthcare Communication

Olympia Resol:RN, MPH, CRNI, CARN
Olympia Resol:RN, MPH, CRNI, CARN
on behalf of Educate Simplify

$6.00 $ 6.00 $ 6.00

$FREE $ FREE $ FREE

$ 6.00 $ 6.00 $ 6.00
$ FREE $ FREE $ FREE
Normal Price: $6.00 FREE

Review:

Launch date: 31 Jan 2016

Expiry Date:

Last updated: 30 Apr 2016

Reference: 161942

Exam is embedded in the course
No Exam Available

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Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

Description

This course is designed for foreign-born healthcare professionals and their families who may need more education and support in achieving optimal and successful transformation into their new culture. Effective communication is essential. This course consists of five lectures and a final quiz to test your knowledge. In-depth explanation of verbal, non-verbal and written communication is provided. Upon completion of the class you will have basic knowledge on how to correctly write emails, document and correct errors as accepted by the United States communication etiquette. You will learn how correctly communicate with your patients and families, this process is also known as “bedside manners”.

Fundamentals of Healthcare Communication
What specific course content you will utilize or apply in your practice?
A. Understand not just verbal but also non verbal cues
B. Display understanding of “Managing up” in the workplace
C. Demonstrate effectively what you have learned on AIDET.
D. Demonstrate knowledge about ASHLEE on body knowledge

Objectives

Define communication
Name verbal and nonverbal means of communication, Name 7 c’s of clear communication
List and discuss the five elements of excellent service communication
• List and discuss the five elements of excellent service communication
Exemplified an AIDET communication
• Exemplified an AIDET communication
Understand and explain the concept of ”managing up”
• Understand and explain the concept of ”managing up”
List key steps to implement and assess effectiveness of AIDET in a work place
• List key steps to implement and assess effectiveness of AIDET in a work place
Give examples of ASHLEE though body language
• Give examples of ASHLEE though body language
Olympia Resol:RN, MPH, CRNI, CARN

Author Information Play Video Bio

Olympia Resol:RN, MPH, CRNI, CARN
on behalf of Educate Simplify

Olympia Resol, RN, MPH, CRNI, CARN is a masters-prepared RN with over 15 years of extensive clinical and community health experience with specialties in Infusion (intravenous) therapy, addiction science, emergency medicine and public health.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

Faculty and Disclosures

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Conflicts Declared

Conflicts of Interest declaration by Author:

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