Saving changes...

Done

Error

Communications in Healthcare

Communications in Healthcare

Communications in Healthcare

Donald Wood
Donald Wood
on behalf of Pedagogy Incorporated

$10.00 $ 10.00 $ 10.00

$10.00 $ 10.00 $ 10.00

$ 10.00 $ 10.00 $ 10.00
$ 10.00 $ 10.00 $ 10.00
Normal Price: $10.00 $10.00

Review:

Launch date: 21 Sep 2017
Expiry Date:

Last updated: 07 May 2018

Reference: 184815

This course is no longer available

Exam is embedded in the course
No preview available
No Exam Available

Latest User Comments

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

Description

An online continuing education course for nurses, medical health care professionals, and other interested individuals.

In a review of over 2000 medical incidents, a Joint Commission study revealed that communication problems were the root cause more than 65% of the time (Haig, Sutton, & Whittington, 2006). Of those 2000 incidents, 70% resulted in a patient’s death. Other studies show that communication problems are at the root of 90% of all patient adverse incidents. Communication, in all its varied forms, is an extremely important part of our everyday life at work and at home. A realization of the many forms of communication that we use daily (some without our knowledge), along with the possible pitfalls involved, will allow nurses to seize upon opportunities to improve communication on a provider-to-provider level as well as on a provider-to-patient level.

Additionally, several methods of improving communications will be discussed. These techniques have been proven in healthcare as well as other communication critical industries. While these methods definitely improve patient safety, their use will also have a positive impact on patient satisfaction. So open your ears and eyes – prepare to communicate clearly to reduce errors and improve satisfaction!

Objectives

Upon completion of this course, the participant will be able to:
1. Explain verbal and non-verbal communications
2. Demonstrate understanding of the essential elements of communications by recognizing the key components of clear communication
3. List 4 impediments to communications
4. Name each element of the SBAR style of communication
5. Describe 4 methods of improving communications
Donald Wood

Author Information Play Video Bio

Donald Wood
on behalf of Pedagogy Incorporated

Donald Wood attended Florida Junior College, graduating in 1973 with an Associate Degree in Nursing. This was the start of a lifelong career in nursing that continues to the present. Donald trained as a nurse anesthetist in Columbia, South Carolina, from 1975 to 1977. Since then, he has administered regional and general anesthesia in a variety of inpatient and outpatient settings with patients from 3 days to 104 years old.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • California Board of Registered Nursing (CBRN)
  • 1.00 Hours
  • Georgia Board of Nursing
  • 1.00 Hours
  • Florida Board of Nursing Home Administrators
  • 1.00 Units -
    Exam Attempts: 3
    -
    Exam Pass Rate: 50

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:

null

User Reviews (0)

Go Back

Loading...


Saving changes...

Done

Error